Privacy Policy

Last modified on December 23, 2019

Thank you for visiting Callisto’s website and learning more about our mission and technology products and services to combat sexual assault, empower survivors, and advance justice.

This privacy policy describes the information we collect, use, and store about visitors of

This policy does not apply to Callisto Campus. Please visit your school’s instance of Callisto Campus for the privacy policy that applies.

This privacy policy is an agreement between you and Callisto. If you do not agree to any of these terms, please cease using this website and its pages or resources. By viewing or using any of the information on this website, you expressly consent to the information handling practices described in this privacy policy.

1. Information We Collect When You Visit

This website is intended for an audience over the age of 13 years old. We do not knowingly collect information from children under the age of 13 years old.

When you visit the website, we collect certain data by automated means, including:

System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language and time zone settings, internet provider, or mobile carrier name.

Usage Data: Usage statistics about your interactions with the website, including the last webpage or application you visited before visiting our website (referrer information), the website pages visited, the time spent on each page, the date and time of your visit, and the features and resources you accessed or used (for example, if you viewed or downloaded The Survivor’s Guide, signed up to receive our newsletter, or made a donation).

Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. If you are using a mobile device, your mobile device’s geographic location (specific geographic location if you have enabled collection of that information, or general geographic location automatically).

We collect this data for the following purposes:

To recognize your browser if you leave the site and come back, so we understand you are the same visitor.

To provide the content and services on our website and improve them. We analyze information about how many visitors we have, how our visitors use our website and what content, resources, and features they access and use, to improve the site experience and provide additional resources to survivors and allies.

Testing and site analytics, so we can understand any technical problems or issues with our website and fix them.

Complying with our obligations. We may use visitor information to carry out fraud prevention checks or comply with other legal or regulatory requirements, where this is explicitly required by law.

2. Information We Collect When You Contact Us or Sign Up to Receive Our Newsletter

The website provides various ways for you to contact us and provide additional information to us about you.

If you choose to use the donation feature to financially support our mission, you will be asked to provide your first and last name, email address, country, and postal address, as well as your payment information. Callisto will use this information to process your donation, issue a tax receipt to you where applicable, and send you email communications about our mission, activities, resources to survivors and their allies, impact reports, as well as messages regarding our fundraising efforts.

If you choose to subscribe to our Callisto newsletter, you will receive periodic email updates about our mission, activities, resources to survivors and their allies, impact reports, as well as messages regarding our fundraising efforts. We may also add you to our subscriber list if you register for one of our events, or otherwise share your contact information with us via means other than our website.

You can "opt out" of receiving our emails at any time via the unsubscribe link in the footer of each of our email messages.

If you use the Join Our Waitlist feature to suggest an organization, campus, company, or network with whom we could partner to offer Callisto, we will ask you to provide your name, email, the name of the institution you are suggesting, your title and affiliation with the suggested institution, the industry of the institution, and anything else you want to let us know about the institution. We will use this data to add your information to our partnership waiting list and to contact you once we are ready to discuss a potential partnership with your institution. We may also add the email address you submitted to our Newsletter subscribers to keep you informed on our activities, product and partnership updates. You can unsubscribe from our Newsletter at any time.

If you chose to apply for a job at Callisto, you will share your application information (which may include your name, contact information, citizenship or immigration status, resume, LinkedIn profile, cover letter, names of you references, and other information you submit). We will only use this information to process your job application.

If you contact us via one of the email addresses published on our website, we will store your email address and the text of your message to us, and only use this information to respond to your question, feedback, or request.

There is no need to provide to us, and we strongly discourage you from providing any sensitive information about you or anyone else, including details about any sexual assault or coercion that you experienced, your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, or information about your health.

3. With Whom We Share Your Information

If you make a donation via the website, we will share your information with Donorbox who provides donation payment processing services to Callisto. Information shared includes your first and last name, email address, and postal address, as well as your payment information. To learn more, visit Donorbox’s Privacy Policy.

We sometimes use Classy to host fundraisers to support Callisto. Classy creates online fundraising software for nonprofits, and provides donation payment processing services to Callisto. Information shared with Classy includes your first and last name, email address, address, and your payment information. To learn more about Classy’s Privacy Policy, visit here.

We use Salesforce to manage and organize donor data, as well as current and prospective customer data. To learn more, visit Salesforce’s Privacy Policy.

Our donation page allows you to share on Facebook, LinkedIn, and Twitter information about our fundraising campaigns. These social media features may allow the third-party social media provider to collect data like your IP address and which page of our website you are visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the Facebook, LinkedIn, or Twitter’s respective privacy policies.

Job application information that you submit to us is shared with Greenhouse, the recruiting service platform used by Callisto. All your application information will be stored on Greenhouse’s hosted platform on our behalf. To learn more about their privacy practices, read their Privacy Policy.

We use Wufoo to create and collect data from our Join Our Waitlist form. Wufoo is a service by SurveyMonkey. SurveyMonkey collects the responses you enter in the waitlist form on our behalf. To learn more about their privacy policy, visit Wufoo’s Privacy Policy, including the section on “Privacy for Form Respondents” and SurveyMonkey’s Privacy Policy.

Mailchimp is Callisto’s email service provider. Mailchimp sends emails to our donors and subscribers on our behalf. When you interact with an email message that you receive from us, MailChimp may collect information about your device and whether you opened, read, deleted the email, or took any action promoted by the email. MailChimp use cookies and other tracking technologies to collect some of this information. If you have you have enabled the "Social Profiles" feature in your Mailchimp account, additional information may be shared between MailChimp and your social media platform (such as Facebook or Twitter). For more information, you can visit MailChimp’s Privacy Policy.

We use Google Analytics to help analyze how visitors use the website. Google Analytics collects the IP address assigned to you when you visit the site. They also place a persistent cookie on your web browser to identify you as a unique user the next time you visit the site, and recognize you when you visit other sites that use Google Analytics. Google continues to collect and store this information even if the "Do Not Track" function of your browser is turned on. Google's ability to use and share information collected by Google Analytics about your visits to the site and other sites is governed by the Google Analytics Terms of Use. To see an overview of privacy at Google and how to opt out of certain Google practices, visit Google’s Privacy Policy. You can prevent your data from being collected by Google Analytics by downloading the Google Analytics opt-out browser add-on here. Opting-out is generally done by the third party dropping a cookie on your browser indicating your intent to opt-out. If you get a new device, install a new browser, erase, or otherwise alter the third party’s browser cookie file, you may clear the opt-out cookie and no longer be subject to its opt-out.

In addition to the vendors listed above, we work with other vendors and service providers to help us run our website and platform.

  • We use cloud-based data hosting providers to host the user data we collect and store.
  • We use vendors to help with our website infrastructure and network protection from third-party attacks.
  • We use customer support software to help us receive and answer your messages asking for help with our products or services.
  • We also utilize internal communications tool, including, but not limited to, Slack, Asana, G Suite.

We require all third parties to respect your privacy and to treat your information in accordance with the law. We only permit third parties to process your personal data for specified purposes and in accordance with our agreements with them.

4. Changes and Updates

We may occasionally update this privacy policy without further notice to you. When we do, we will also revise the "last updated" date posted at the top of this privacy policy page. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in this privacy policy in effect when we received that personal information. Your continued use of the website constitutes your agreement to this privacy policy and any future updates.

5. Applicable Law

The website is controlled and operated by Callisto from its offices in the State of California. This privacy policy shall be construed in accordance with, and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in San Francisco, California, USA in all disputes arising out of, or related to, this privacy policy or our use of your data. If, for whatever reason, a court of competent jurisdiction finds any term or condition in this privacy policy to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect.

6. How to Contact Us

If you have any questions, comments, or concerns about this privacy policy, your personal information, or our third-party disclosure practices, please email us at [email protected].